Kia Ora to our customers and our suppliers.
First and foremost at Alchemy, the health, safety and well-being of our employees, service providers, suppliers and customers are of the utmost importance.
As of March 24th all of our staff are now working from home and we can process orders as normal, but please be aware that there may be slight delays due to the high demand on our 3PL warehouses.
If you have any questions, please contact you sales contact directly via either phone, mobile or email.
As an essential service provider maintaining business continuity and to enable our customers to continue to manufacture their products remains a priority.
Our customers make products that feed us, our customers make the cleaning products that will help us to fight the war against this virus and last but certainly not least, our customers make the healthcare products that assist us when we are sick and need medical assistance to fight back.
All of you are the unsung heroes out there.
So we wanted to let you know about the actions we are taking to keep you and our staff safe and well in response to COVID-19.
As stated, following the recommendation from the New Zealand & Australian Governments, our offices will be closed from Tuesday 24 March until further notice. We have been well prepared for this scenario and all of our team are now working from home
We are no longer conducting face to face meetings.
The World Health Organisation has described Covid-19 as “The defining health issue of our time”. In the last few days, the coronavirus outbreak continues to impact the way we live, and now work.
Weathering the storm
Alchemy is a strong and stable business and well-positioned to weather this storm. The only difference you may notice is that we may not be able to respond to you as quickly as you would like. This is so that we can continue to provide products to our customers who are essential service providers.
We will continue to monitor the situation and act accordingly, while still serving you as best we can.
On behalf of all the whole team at Alchemy, we hope you, your teams and your families stay healthy.
KiaKaha. Stay Strong.
Director, Alchemy Agencies